Your Privacy Matters
at 8jl com

1 Information We Collect

8jl com collects personal information that is necessary to provide you with a safe, compliant, and enjoyable gaming experience. The categories of personal data we collect include:

1.1 Identity and Contact Information

• Full legal name as it appears on your government-issued ID;
• Date of birth (to verify you are 21 years of age or older);
• Residential address, including city (e.g., Manila, Cebu, Davao, Quezon City, Makati);
• Email address and mobile phone number;
• Nationality and citizenship.

1.2 Identity Verification Documents

• Government-issued photo identification (e.g., Philippine passport, SSS ID, PhilSys National ID, driver's license, UMID);
• Proof of address documents (e.g., utility bill, bank statement);
• Selfie or live photo for identity verification purposes.

1.3 Financial Information

• Payment method details (e.g., GCash account number, Maya account, bank account details for BPI, BDO, Metrobank, UnionBank, Landbank, PNB, or Security Bank);
• Transaction history, including deposits and withdrawals in Philippine Peso (₱);
• Debit card details where applicable.

1.4 Technical and Usage Data

• IP address and approximate geographic location;
• Device type, operating system, and browser information;
• Login timestamps and session duration;
• Game activity, betting history, and platform interactions;
• Cookies and similar tracking technologies (see Section 8).

1.5 Communications Data

• Records of your communications with 8jl com customer support;
• Feedback, survey responses, and complaints submitted to us.

2 How We Collect Your Data

8jl com collects your personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making deposits or withdrawals, or contacting customer support;
• Automated collection: Technical data collected automatically when you access and use the 8jl com platform, including through cookies and server logs;
• Third-party sources: Identity verification agencies, fraud prevention services, and payment processors used to verify your identity and process transactions;
• Regulatory sources: Information received from PAGCOR or other regulatory bodies in connection with our licensing obligations.

3 How We Use Your Information

8jl com uses your personal data for the following purposes:

4 Legal Basis for Processing

8jl com processes your personal data on the following legal grounds under the Data Privacy Act of 2012 (RA 10173):

• Contractual necessity: Processing required to fulfill our obligations under the Terms & Conditions you agreed to upon registration;
• Legal obligation: Processing required to comply with PAGCOR regulations, AML laws, and other applicable Philippine legislation;
• Legitimate interests: Processing necessary for fraud prevention, platform security, and responsible gaming monitoring;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent.

You may withdraw consent for consent-based processing at any time by contacting 8jl com customer support. Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal.

5 Data Sharing and Disclosure

8jl com does not sell, rent, or trade your personal data to third parties for marketing purposes. We may share your personal information with the following categories of recipients only where necessary and lawful:

5.1 Service Providers

Trusted third-party service providers who assist in operating the 8jl com platform, including payment processors (GCash, Maya, and partner banks), identity verification providers, IT infrastructure providers, and customer support platforms. All service providers are contractually bound to process your data only on our instructions and in accordance with applicable data protection law.

5.2 Regulatory and Law Enforcement Authorities

We may disclose your personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), or other competent authorities where required by law, court order, or regulatory obligation.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of 8jl com's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy.

6 Data Retention

8jl com retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law and regulation. Specific retention periods include:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, in accordance with PAGCOR and AML requirements;
• Transaction records: Retained for a minimum of five (5) years from the date of the transaction;
• Customer support communications: Retained for three (3) years from the date of the interaction;
• Marketing consent records: Retained until you withdraw consent, plus one (1) year thereafter;
• Technical logs: Retained for up to twelve (12) months.

Upon expiry of the applicable retention period, your personal data will be securely deleted or anonymized in accordance with our data disposal procedures.

7 Data Security

8jl com implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data in transit;
• Encryption of sensitive data at rest, including financial information and identity documents;
• Role-based access controls limiting staff access to personal data on a need-to-know basis;
• Regular security audits and penetration testing of the 8jl com platform;
• Multi-factor authentication for administrative access to systems containing personal data;
• Incident response procedures for detecting, reporting, and managing personal data breaches.

8 Cookies and Tracking Technologies

8jl com uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyze usage patterns. The types of cookies we use include:

• Strictly necessary cookies: Essential for the platform to function, including session management and security. These cannot be disabled;
• Functional cookies: Remember your preferences such as language settings and login status;
• Analytics cookies: Help us understand how players use the 8jl com platform so we can improve it. These are only set with your consent;
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your explicit consent.

You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect the functionality of the 8jl com platform. Consent for non-essential cookies can be withdrawn at any time.

9 Your Rights as a Data Subject

Under the Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 8jl com:

• Right to be informed: The right to know what personal data 8jl com collects and how it is used;
• Right of access: The right to request a copy of the personal data we hold about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure: The right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes;
• Right to data portability: The right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint: The right to file a complaint with the National Privacy Commission (NPC) if you believe your data rights have been violated.

To exercise any of these rights, please contact 8jl com customer support via live chat or email. We will respond to all verified requests within thirty (30) days. We may need to verify your identity before processing your request.

10 Children's Privacy

If 8jl com becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete that data and close the associated account. If you believe that a minor has registered on the 8jl com platform, please contact us immediately at [email protected].

11 Changes to This Policy

8jl com reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will notify registered users by email or by posting a prominent notice on the platform prior to the changes taking effect. The "Last Updated" date at the top of this policy will always reflect the most recent revision.

Your continued use of the 8jl com platform following notification of changes constitutes your acceptance of the revised Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your data.

12 Contact and Complaints

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way 8jl com handles your personal data, please contact our Data Protection Officer:

• Live Chat: Available 24/7 directly on the 8jl com platform
• Email: [email protected]

If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) at [email protected] or through the NPC's official website.